Contractor Autopilot AI provides AI-powered receptionist and business automation services for contractors and small business owners including:

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  24/7 AI Receptionist Plan ($197/month)
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  24/7 AI call answering and text answering
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  Industry-specific call flows
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  Smart appointment booking via Calendly
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  SMS appointment confirmations and reminders
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  Text and email notifications
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  Lead dashboard with call recordings and transcripts
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  Emergency call forwarding
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  Autopilot Pro Plan ($397/month) — everything above plus:
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  CRM integration (supported platforms)
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  AI webchat and social media AI DM handling
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  Multi-member access up to 5 team members
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  Advanced analytics and priority support

To use our Service you must:

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  Be at least 18 years of age
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  Be a legal business entity or sole proprietor
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  Provide accurate and complete registration information
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  Maintain the security of your account credentials
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  Promptly update your account information if it changes
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  Accept responsibility for all activity under your account

You may not use another person's account without permission. You must notify us immediately of any unauthorized use of your account.

We may offer free trial periods for our Service. During a free trial:

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  A valid payment method is required at signup
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  Your payment method will not be charged during the trial period
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  At the end of the trial period your subscription will automatically begin and your payment method will be charged the applicable monthly rate
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  You may cancel at any time before the trial ends to avoid being charged
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  Free trials are available to new customers only — one free trial per business
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  We reserve the right to determine trial eligibility at our sole discretion
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  We reserve the right to modify or discontinue free trial offers at any time without notice

All fees are in US dollars and are non-refundable except as expressly stated in our Refund Policy:

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  Subscription fees are billed monthly in advance on the date your paid subscription begins
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  Payments are processed by Stripe — by providing your payment information you authorize us to charge your payment method for all fees incurred
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  If a payment fails we will attempt to process the charge again — if payment continues to fail your account may be suspended or terminated
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  You remain responsible for all unpaid amounts
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  We reserve the right to change our pricing with 30 days advance notice to existing customers
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  Continued use of the Service after a price change constitutes acceptance of the new pricing
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  You are responsible for all applicable taxes associated with your use of the Service

You may cancel your subscription at any time:

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  Cancel by contacting us at support@contractorautopilot.ai or through your account dashboard
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  Upon cancellation your Service will remain active until the end of your current billing period
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  After that date your access to the Service will be terminated
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  We do not provide prorated refunds for partial months except as stated in our Refund Policy
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  Following cancellation we will retain your data for 90 days during which you may request an export
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  After 90 days your data will be permanently deleted

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

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  Use the Service to violate any applicable law or regulation
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  Impersonate any person or entity
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  Use the Service to send spam or unsolicited communications
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  Violate any applicable telemarketing laws including the TCPA, CAN-SPAM Act, or similar regulations
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  Record calls without proper disclosure where required by law
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  Use the Service to harass, abuse, or harm others
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  Attempt to gain unauthorized access to our systems
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  Interfere with or disrupt the integrity of the Service
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  Use the Service for any fraudulent purpose
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  Resell or sublicense the Service without our written consent
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  Use the Service in any way that could damage our reputation or the reputation of our partners

Our Service records inbound phone calls. You are solely responsible for:

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  Complying with all federal, state, and local laws governing call recording in your jurisdiction and the jurisdictions of your callers
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  Providing required disclosures to callers before recording begins
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  Obtaining any required consent for call recording
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  Ensuring your use of call recordings complies with all applicable privacy laws

We provide an optional call recording disclosure message. We strongly recommend enabling this feature. We are not responsible for your failure to comply with call recording laws.

Our Service sends SMS and text messages to your customers on your behalf as part of the AI receptionist and customer-communication features.

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  CONSENT REQUIREMENTS — Our AI receptionist obtains express verbal consent from each customer before sending any SMS message
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  The consent script includes: clear identification that text messages will be sent, disclosure that message and data rates may apply, notification that message frequency varies, and instructions on how to opt out (reply STOP)
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  You are responsible for not circumventing or disabling our consent collection process
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  You must comply with the Telephone Consumer Protection Act (TCPA) and all other applicable SMS regulations
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  You must not use our messaging features for unsolicited marketing or spam
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  OPT-OUT HANDLING — Our system automatically processes: STOP, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, REVOKE, STOPALL
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  When a customer sends any opt-out keyword, all future messages to that number are immediately blocked and a confirmation is sent
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  You agree not to attempt to circumvent these compliance features
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  HELP RESPONSES — Customers who reply HELP receive support contact information and opt-out instructions
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  PERMITTED MESSAGE TYPES — Appointment confirmations, reminders, and updates; quote and estimate follow-ups; customer inquiry responses; scheduling and dispatch notifications
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  VIOLATION — Violation of these SMS compliance terms may result in immediate suspension or termination of your messaging capabilities and/or your account

Our Service integrates with third-party platforms. Your use of these integrations is subject to the terms and privacy policies of those third parties:

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  Calendly — appointment booking and scheduling
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  Stripe — payment processing
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  Twilio — phone and SMS services
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  Vapi — AI voice services
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  Chatwoot — chat services
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  Various CRM platforms (Housecall Pro, Jobber, JobNimbus, ServiceTitan, Buildertrend, CoConstruct)

We are not responsible for the availability, accuracy, or practices of third-party services.

Important intellectual property terms:

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  OUR PROPERTY — The Service and its original content, features, and functionality are and will remain the exclusive property of Contractor Autopilot AI. Our trademarks and trade dress may not be used without our prior written consent.
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  YOUR CONTENT — You retain ownership of all content and data you provide to us. By using our Service you grant us a limited license to use your content solely to provide and improve the Service.
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  FEEDBACK — If you provide us with feedback or suggestions about our Service we may use that feedback without any obligation to you.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

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  The Service will be uninterrupted or error-free
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  The Service will meet your specific requirements
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  The AI receptionist will handle every call perfectly or without error
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  Any errors in the Service will be corrected
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  The Service will be available at any particular time or location

YOU USE THE SERVICE AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

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  Contractor Autopilot AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of profits, revenue, data, business, or goodwill
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  Our total liability to you for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the three months preceding the claim
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  Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability so some of the above limitations may not apply to you

You agree to defend, indemnify, and hold harmless Contractor Autopilot AI and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

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  Your use of the Service
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  Your violation of these Terms
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  Your violation of any applicable law or regulation
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  Your failure to comply with call recording or SMS compliance requirements
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  Any content you provide through the Service
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  Your violation of any third-party rights

Either party may terminate this agreement:

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  TERMINATION BY YOU — You may terminate your account at any time by canceling your subscription as described in the Cancellation section
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  TERMINATION BY US — We reserve the right to suspend or terminate your account at any time if: you violate these Terms, you fail to pay fees when due, we determine your use creates legal or reputational risk, or we discontinue the Service
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  EFFECT OF TERMINATION — Upon termination all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination will survive including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law

Disputes are governed by Iowa law:

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  These Terms shall be governed by and construed in accordance with the laws of the State of Iowa without regard to its conflict of law provisions
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  Any dispute shall first be attempted to be resolved through good faith negotiation
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  If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Iowa
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  The arbitrator's decision shall be final and binding
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  CLASS ACTION WAIVER — You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action

We reserve the right to modify these Terms at any time:

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  We will provide at least 30 days notice of material changes by email or prominent notice on our website
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  Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms

Additional legal provisions:

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  ENTIRE AGREEMENT — These Terms together with our Privacy Policy and Refund Policy constitute the entire agreement between you and Contractor Autopilot AI regarding the Service
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  SEVERABILITY — If any provision of these Terms is found to be unenforceable the remaining provisions will continue in full force and effect
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  WAIVER — Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights
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  ASSIGNMENT — You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

For questions about these Terms please contact us at:

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  Contractor Autopilot AI
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  Email: legal@contractorautopilot.ai
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  Website: ContractorAutopilot.ai