Contractor Autopilot AI provides AI-powered receptionist and business automation services for contractors and small business owners including:

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  Starter Plan ($149/month)
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  CRM and lead pipeline
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  Calendar and online booking
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  AI estimates and price book
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  Customer portal
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  Job management and invoicing
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  Review management and Google Business Profile
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  Autopilot Plan ($399/month) — everything above plus:
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  AI-built website with editor and custom domain
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  Social media automation
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  Photo geotagging and SEO
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  SMS and automated follow-ups, missed call auto-text
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  Time and GPS tracking, team management
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  Expense and receipt scanning, materials tracking
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  Automated review requests
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  Autopilot Pro Plan ($499/month) — everything above plus:
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  24/7 AI receptionist (Morgan) with call logs and recordings
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  AI web chat (Jordan)
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  Dispatch board
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  Embedded booking and chat, SEO pages and automated blog
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  Change orders, job costing and full financial reports
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  Subcontractor portal and 1099s
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  AI review responses

To use our Service you must:

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  Be at least 18 years of age
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  Be a legal business entity or sole proprietor
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  Provide accurate and complete registration information
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  Maintain the security of your account credentials
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  Promptly update your account information if it changes
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  Accept responsibility for all activity under your account

You may not use another person's account without permission. You must notify us immediately of any unauthorized use of your account.

We offer a 14-day free trial of the Service. During a free trial:

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  No payment method is required to start a trial — you are not asked for a card and you are not charged
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  The trial gives you access to Autopilot plan features for 14 days from the day you create your account
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  We will not automatically convert your trial into a paid subscription. Nothing is charged unless you choose a plan and enter payment details yourself
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  When the 14 days end, access to the Service stops until you choose a plan
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  Your data is not deleted when a trial ends. It is retained under the Data Retention and Deletion section below, and becomes available again as soon as you subscribe
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  Free trials are available to new customers only — one free trial per business
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  We reserve the right to determine trial eligibility at our sole discretion, and to modify or discontinue free trial offers at any time without notice

All fees are in US dollars and are non-refundable except as expressly stated in our Refund Policy:

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  Subscription fees are billed monthly in advance on the date your paid subscription begins
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  Payments are processed by Stripe — by providing your payment information you authorize us to charge your payment method for all fees incurred
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  If a payment fails we will attempt to process the charge again — if payment continues to fail your account may be suspended or terminated
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  You remain responsible for all unpaid amounts
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  We reserve the right to change our pricing with 30 days advance notice to existing customers
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  Continued use of the Service after a price change constitutes acceptance of the new pricing
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  You are responsible for all applicable taxes associated with your use of the Service

You may cancel your subscription at any time:

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  Cancel by contacting us at support@contractorautopilot.ai or through your account dashboard
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  Upon cancellation your Service will remain active until the end of your current billing period
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  After that date your access to the Service will be terminated, and any website we host for you will be taken offline
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  We do not provide prorated refunds for partial months except as stated in our Refund Policy
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  We do not delete your data when you cancel. It is archived so that you can return to the same account later, and is retained and then deleted on the schedule set out in the Data Retention and Deletion section below
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  You may request an export of your data at any time while it is retained

We keep your data only as long as there is a reason to keep it. When an account is canceled, terminated, or a trial ends without a subscription, the following schedule applies and is carried out automatically:

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  OPERATING DATA — contacts, jobs, quotes, appointments, calls, text messages, emails, photos, documents, and website content are retained for 12 months from the date the account is canceled or the trial ends, then permanently deleted
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  CALL RECORDINGS — audio recordings of phone calls are deleted 90 days after the call, on an automatic daily job, whether or not the account is active. The written transcript, summary, and call details are kept under the operating-data schedule above, so the record of what was said remains available to you after the audio is gone
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  WHY 12 MONTHS — contracting is seasonal. A contractor who leaves in the fall and returns in the spring should find their customer list and job history intact rather than starting over
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  FINANCIAL RECORDS — invoices, payments, and expense records are retained for 7 years, which is the period we and our customers may be required to produce records for tax purposes, then permanently deleted
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  HOSTED WEBSITES — taken offline at cancellation; the underlying content is held for the 12-month period above so the site can be restored if you return
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  REACTIVATION — if you subscribe again within the 12-month window, your data is restored to your account
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  AUTOMATIC DELETION — deletion runs on a scheduled daily job, not on request. Once a record passes its retention period it is deleted whether or not anyone asks
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  BACKUPS — deleted data may persist in encrypted backups for a short period after deletion before those backups age out
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  AGGREGATE DATA — we may keep anonymized, aggregated statistics that cannot identify you or your customers

You may request an export or an earlier deletion of your data at any time by emailing support@contractorautopilot.ai. Requests for deletion are honored except where we are required by law to keep a record, such as financial records within the seven-year period described above.

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

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  Use the Service to violate any applicable law or regulation
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  Impersonate any person or entity
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  Use the Service to send spam or unsolicited communications
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  Violate any applicable telemarketing laws including the TCPA, CAN-SPAM Act, or similar regulations
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  Record calls without proper disclosure where required by law
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  Use the Service to harass, abuse, or harm others
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  Attempt to gain unauthorized access to our systems
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  Interfere with or disrupt the integrity of the Service
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  Use the Service for any fraudulent purpose
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  Resell or sublicense the Service without our written consent
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  Use the Service in any way that could damage our reputation or the reputation of our partners

Our Service records inbound phone calls. You are solely responsible for:

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  Complying with all federal, state, and local laws governing call recording in your jurisdiction and the jurisdictions of your callers
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  Providing required disclosures to callers before recording begins
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  Obtaining any required consent for call recording
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  Ensuring your use of call recordings complies with all applicable privacy laws

We provide an optional call recording disclosure message. We strongly recommend enabling this feature. We are not responsible for your failure to comply with call recording laws. Recorded audio is deleted automatically 90 days after the call; the written transcript is retained.

Our Service sends SMS and text messages to your customers on your behalf as part of the AI receptionist and customer-communication features.

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  CONSENT REQUIREMENTS — Our AI receptionist obtains express verbal consent from each customer before sending any SMS message
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  The consent script includes: clear identification that text messages will be sent, disclosure that message and data rates may apply, notification that message frequency varies, and instructions on how to opt out (reply STOP)
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  You are responsible for not circumventing or disabling our consent collection process
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  You must comply with the Telephone Consumer Protection Act (TCPA) and all other applicable SMS regulations
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  You must not use our messaging features for unsolicited marketing or spam
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  OPT-OUT HANDLING — Our system automatically processes: STOP, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, REVOKE, STOPALL
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  When a customer sends any opt-out keyword, all future messages to that number are immediately blocked and a confirmation is sent
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  You agree not to attempt to circumvent these compliance features
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  HELP RESPONSES — Customers who reply HELP receive support contact information and opt-out instructions
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  PERMITTED MESSAGE TYPES — Appointment confirmations, reminders, and updates; quote and estimate follow-ups; customer inquiry responses; scheduling and dispatch notifications
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  VIOLATION — Violation of these SMS compliance terms may result in immediate suspension or termination of your messaging capabilities and/or your account

Our Service integrates with third-party platforms. Your use of these integrations is subject to the terms and privacy policies of those third parties:

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  Calendly — appointment booking and scheduling
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  Stripe — payment processing
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  Twilio — phone and SMS services
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  Vapi — AI voice services
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  Chatwoot — chat services
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  Various CRM platforms (Housecall Pro, Jobber, JobNimbus, ServiceTitan, Buildertrend, CoConstruct)

We are not responsible for the availability, accuracy, or practices of third-party services.

Important intellectual property terms:

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  OUR PROPERTY — The Service and its original content, features, and functionality are and will remain the exclusive property of Contractor Autopilot AI. Our trademarks and trade dress may not be used without our prior written consent.
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  YOUR CONTENT — You retain ownership of all content and data you provide to us. By using our Service you grant us a limited license to use your content solely to provide and improve the Service.
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  FEEDBACK — If you provide us with feedback or suggestions about our Service we may use that feedback without any obligation to you.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

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  The Service will be uninterrupted or error-free
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  The Service will meet your specific requirements
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  The AI receptionist will handle every call perfectly or without error
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  Any errors in the Service will be corrected
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  The Service will be available at any particular time or location

YOU USE THE SERVICE AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

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  Contractor Autopilot AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of profits, revenue, data, business, or goodwill
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  Our total liability to you for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the three months preceding the claim
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  Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability so some of the above limitations may not apply to you

You agree to defend, indemnify, and hold harmless Contractor Autopilot AI and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

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  Your use of the Service
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  Your violation of these Terms
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  Your violation of any applicable law or regulation
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  Your failure to comply with call recording or SMS compliance requirements
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  Any content you provide through the Service
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  Your violation of any third-party rights

Either party may terminate this agreement:

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  TERMINATION BY YOU — You may terminate your account at any time by canceling your subscription as described in the Cancellation section
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  TERMINATION BY US — We reserve the right to suspend or terminate your account at any time if: you violate these Terms, you fail to pay fees when due, we determine your use creates legal or reputational risk, or we discontinue the Service
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  EFFECT OF TERMINATION — Upon termination all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination will survive including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law

Disputes are governed by Iowa law:

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  These Terms shall be governed by and construed in accordance with the laws of the State of Iowa without regard to its conflict of law provisions
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  Any dispute shall first be attempted to be resolved through good faith negotiation
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  If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Iowa
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  The arbitrator's decision shall be final and binding
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  CLASS ACTION WAIVER — You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action

We reserve the right to modify these Terms at any time:

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  We will provide at least 30 days notice of material changes by email or prominent notice on our website
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  Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms

Additional legal provisions:

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  ENTIRE AGREEMENT — These Terms together with our Privacy Policy and Refund Policy constitute the entire agreement between you and Contractor Autopilot AI regarding the Service
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  SEVERABILITY — If any provision of these Terms is found to be unenforceable the remaining provisions will continue in full force and effect
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  WAIVER — Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights
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  ASSIGNMENT — You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

For questions about these Terms please contact us at:

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  Contractor Autopilot AI
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  Email: legal@contractorautopilot.ai
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  Website: ContractorAutopilot.ai